Last updated: August 18, 2026
Shipping origin
Standard products are supplied and dispatched from Danyang, Jiangsu, China. The legal seller and commercial operator is PRIVLEY (HONG KONG) GLOBAL COMMERCE LIMITED. The carrier origin and route will appear on the tracking record and shipping documents.
Shipping charge — based on chargeable weight
International freight is quoted from the packed shipment's chargeable weight. The carrier normally compares:
- Actual gross weight: product plus inner packaging, protective material and outer carton.
- Volumetric or dimensional weight: calculated from the final package dimensions using the carrier's current divisor.
The higher figure is normally used. Rates may be calculated and rounded in grams or kilograms according to the carrier's billing increment, destination, route and service level. The final freight amount is shown at checkout for supported standard orders or stated in the written quotation for RFQ orders.
Because the exact packed weight and carton size vary by product combination and quantity, a website product weight is not a guaranteed freight charge.
Import duties and customs — read this before you order
Duty-free treatment for low-value imports has ended in the major markets we ship to, and this materially changes the landed cost of a small parcel. We would rather you knew before checkout than after delivery.
- United States: the US$800 de minimis exemption has been suspended for shipments from all countries. Every shipment now requires a customs entry and is assessed for applicable duty regardless of value.
- European Union: the €150 customs-duty exemption ended on 1 July 2026. Low-value parcels are now assessed a customs duty per item category, and further import-data requirements take effect during 2026.
- Steel articles: mold components are steel goods. Depending on classification and origin, US imports may fall under Section 232 steel or derivative-steel measures, which are charged at a substantially higher rate than ordinary duty. Rates change; verify the current rate for your own HS classification before you commit to a purchase.
Because a large part of clearance cost is fixed per shipment rather than proportional to order value, a very small order carries a high duty-and-clearance cost per part. Consolidating items into one shipment is the most effective way to reduce it.
Unless the order confirmation or quotation expressly states otherwise, import duties, taxes, customs brokerage and destination charges are paid by the buyer or consignee. DDP is not the default. If you need duties prepaid so that nothing is collected on delivery, ask us before ordering — email sales@privleymold.com with the destination and items and we will quote a delivered-duty-paid option where the route supports it.
Standard products purchased online
- Product prices are shown in USD for the selected specification and package quantity.
- Available shipping methods and charges are shown at checkout for supported destinations.
- No undisclosed low-order handling fee is added after checkout.
- Tracking is provided when supported by the selected carrier service.
- Import duties, taxes, customs brokerage and destination charges are paid by the buyer unless checkout or the order confirmation expressly states that they are included.
Processing time before dispatch
Processing time is the period between a cleared order and the handover to the carrier. It depends on the item, specification, quantity and whether the parts are held as standard stock or prepared to order, so we do not publish a single dispatch schedule that would not hold true for every specification.
Please ask us before you order. Email sales@privleymold.com with the product, specification, quantity and destination country, and we will confirm the current expected processing time for that item in writing. If you have a required-by date, state it in the same message and we will tell you honestly whether it can be supported.
Transit time is an estimate, not a guaranteed arrival date
Any transit time shown by the store or carrier is an estimate beginning after the order has been processed, packed and handed to the carrier. Processing time and carrier transit time are separate.
Arrival may be delayed or changed by circumstances including:
- Severe weather, natural disasters, airport or port disruption and other force-majeure events.
- Customs inspection, customs-document review, duty or tax assessment, importer-information requests and local clearance procedures.
- Changes in import, export, sanctions, tariff, security, aviation or transportation policy.
- Carrier network congestion, peak-season volume, public holidays, strikes, labor shortages or route suspension.
- Remote-area service, incorrect or incomplete addresses, recipient unavailability or failed delivery attempts.
- Additional product information, HS classification, origin marking, permits or compliance documents requested by authorities or the carrier.
Carrier tracking is the most current source after dispatch. Please contact sales@privleymold.com before ordering if a fixed required-by date is critical. We will confirm only what can be supported; we do not guarantee an arrival date affected by customs, policy, weather or carrier operations.
Custom and RFQ orders
Freight, packing, destination, Incoterm, estimated processing time and estimated transit time are confirmed in the written quotation or proforma invoice. DDP is not the default and applies only when expressly stated.
Questions
For an online order, include the order number. For a freight estimate or processing-time estimate before purchase, provide the destination country, postal code, product specification and quantity.