Last updated: August 18, 2026
This page explains how a business inquiry becomes a confirmed order with PRIVLEY (HONG KONG) GLOBAL COMMERCE LIMITED. The applicable formal quotation, proforma invoice, confirmed drawing, and written order terms control where they differ from general website information.
1. Inquiry and Technical Review
Send the part name or reference, dimensions, material, heat treatment, hardness, tolerance, quantity, destination, required date, and any drawing, BOM, or sample photographs. We review the information and identify missing or conflicting requirements before pricing.
2. Written Quotation
A formal quotation normally states the confirmed product description, specification basis, quantity, unit and total price, currency, quotation validity, estimated supply schedule, freight basis, payment terms, inspection scope, packaging, and available documents. A website page, verbal discussion, marketplace reference price, or informal message is not a binding quotation.
Product prices normally exclude international freight, import duties, customs clearance, taxes, brokerage, and destination charges unless the quotation expressly lists those costs as included.
3. Order Size — Why We Suggest a Minimum
We suggest a product subtotal of at least US$100, and we say that to protect your landed cost rather than to protect ours.
Since the United States ended duty-free treatment for low-value imports, and since the European Union ended its €150 exemption on 1 July 2026, every shipment needs a customs entry and carries duty and clearance charges that are largely fixed per shipment rather than proportional to order value. On a very small order, freight plus clearance can approach or exceed the value of the goods themselves. Consolidating several products, specifications or drawings into one shipment is the single most effective way to lower your cost per part.
This is a recommendation, not a hard block. If you specifically want a small trial order to check the specification, the material condition and the packing before committing to volume, tell us — we would rather you did that than place a large first order on trust. We will simply be straightforward with you about what the clearance cost will look like at that size.
No small-order handling charge is added by us at any order value.
4. Specification Approval
Before payment or production, the buyer should check every commercial and technical item, including drawing revision, dimensions, material, tolerance, quantity, delivery destination, freight terms, and company details. Silence about a missing requirement does not automatically make it part of the order.
5. Payment
There are two routes, and which one applies depends on what you are buying.
Standard catalog products bought online
Standard items listed on this website can be paid for directly at checkout through PayPal, in USD. You can pay from a PayPal account, and in countries where PayPal offers guest card payment you can pay by card at the PayPal step without holding a PayPal account. Payment is taken when the order is placed, and an order confirmation is sent to the email address entered at checkout. No quotation or proforma invoice is required for these items.
The payee shown will be PRIVLEY (HONG KONG) GLOBAL COMMERCE LIMITED. If the name shown at the payment step does not match, stop and contact us before authorizing anything.
Quoted, custom and RFQ orders
For drawing-based, altered, mixed-BOM, large-quantity or freight-sensitive orders, payment is accepted only after the buyer has approved the formal quotation or proforma invoice. An available method may include a payment request through the Hong Kong company's PayPal Business account. A company bank or business receiving-account transfer may also be offered only when the exact currency-specific beneficiary details are printed on the applicable quotation or proforma invoice. The exact method, currency, beneficiary, fees, and payment reference stated on that document control the payment.
- PayPal Business: use only a PayPal payment request or checkout instruction that identifies PRIVLEY (HONG KONG) GLOBAL COMMERCE LIMITED and matches the approved order reference.
- Company transfer: use only the verified business beneficiary and currency-specific receiving details printed on the formal proforma invoice. Do not reuse receiving details from an earlier order without verification.
Deposit and payment timing
For the order sizes we are currently taking, no deposit structure is used: an online order is paid at checkout, and an approved proforma invoice is settled in full before dispatch. Nothing is left outstanding after the goods ship.
For larger or longer-lead custom work, a deposit and balance arrangement can be agreed — for example a deposit at order confirmation with the balance before dispatch. Any such split is valid only when it is written on the approved quotation or proforma invoice. Where the document states no split, payment in full before dispatch applies.
Never send funds to an unverified personal account, and never accept changed beneficiary details based only on an email or messaging-app request. Independently re-verify any change using the contact details published on this website.
6. When Production or Procurement Starts
Production, procurement, material commitment, or modification begins after the required payment has cleared and all necessary specifications, drawings, samples, and approvals are complete. Delay in buyer approval or payment moves the expected schedule accordingly.
7. Changes and Cancellation
Requested changes after approval may require a revised price, schedule, drawing, process, or inspection plan. Costs already committed for materials, tooling, special processing, custom work, or freight may be non-refundable. No change is effective until confirmed in writing.
8. Inspection, Shipment, and Documents
Inspection is performed according to the confirmed scope. Shipping method, freight basis, destination, documents, and tracking information are handled according to the quotation and Shipping & Delivery policy. A quotation may use FCA China, DAP, or another stated delivery term. Under DAP, import clearance, duties, taxes, brokerage, and destination charges are normally the buyer's responsibility.
DDP is not assumed. It applies only when the formal written quotation expressly states DDP and identifies the destination and included cost scope.
9. Order Records
For traceability, keep the quotation number, proforma invoice, payment record, approved drawing or specification, shipping documents, and any inspection report together. Reference these records in all technical, delivery, or quality communications.
Questions or verification requests: sales@privleymold.com · +86 137 7534 0143